❤ January 27, 2012 – April 6, 2015 ❤


Yes, this is one of those super long, “serious posts” about Fantage 🙂 Click here if you haven’t seen my first one.

Recently, I came across a link from a site called GlassDoor that contains reviews written by past Fantage employees. It was informative and depressing. Here are some screenshots, just in case they are ever taken down. Click to enlarge. You can read these yourself at http://www.glassdoor.com/Reviews/Fantage-Reviews-E407395.htm

fantage7 fantage6 fantage5 fantage4 fantage3 fantage2 fantage1

From this point on, everything is my opinion only. Numbers in parenthesis are used to cite the picture I quoted so you can refer back to it.

The stuff I underlined in red are the things that really angered me and caused me to look down on the members of the “senior management,” as they called it.

“Insane deadlines” (2)
This was a common point among most of the reviews. I was especially unhappy when I read the part about staying until 1 AM and not being paid overtime. I feel really bad for all the times I complained about the events being late, because the employees were most likely working like crazy for hours already.

“Your well being and opinions are of no concern to the upper management” (2) and “narrow-minded and does not like change” (3)
I’m actually not surprised. Our opinions are of no concern to them either. The closest we’ve ever come to “voting” is Vintage Gold, and it’s really obvious that it’s not even a real vote, it’s fake. How can you call something a business when they don’t even act like a team?

And pretty much everything in the 4th picture, which I outlined in red.

~~~~~

The stuff I underlined in blue are things that, under different circumstances, I would have found quite humorous. But in this case, I found it extremely depressing.

“Frowned upon to be remotely happy (laughter will get you into trouble” (3)
I guess this Halloween celebration back in 2013 was a very rare occasion for them then (I got this picture from the Fantage blog)

“the building has electricity, AC, and heat??” (4)
Clearly this worker was racking his/her brain to find something positive to fill in the “Pros” section.

“V.P. always sleeping at the desk encourages employees to relax as well” (5)
I think it’s so sad yet slightly funny that this employee found a positive way to explain the VP’s laziness, instead of adding it to the Cons list.

“so they watch you like 3rd graders” (5)
Indicates a huge lack of trust. Wait, so is this all the upper management does? Sleep, and watch the employees work? I hope that’s not all they do…

“They will give you a computer” (7)
*table flip* I’m so done with this…

~~~~~

Last, the stuff I highlighted in yellow are the only things that didn’t make me cringe. I found it really uplifting that five out of seven reviewers said that the co-workers are “good to work with” (1), “amazing” (2), “friendly” (5), and “[help] you get through the day” (5).

~~~~~

To reflect, it seems to me that us criticizing Fantage as a whole was really unfair. In fact, it was even selfish, because the employees sound more victimized than we are.

To be fair to the upper management though, I wanted to put these things into consideration as well:

Without the strict, inhumane, yet firm hand of the upper management, would Fantage have collapsed long ago?

Can these reviews be 100% reliable, as they are completely anonymous?

Are the reviews biased, as they were written by people who were fired?

I also want it to be taken into account that some of these reviews were written two years ago. However, even as I’m trying to assure myself with this fact, I still don’t find it very comforting. Two years ago (which is really not that long ago, even this blog is older than that), Fantage was really different, BETTER. We, as users, didn’t feel as pressured to always buy things, and the company didn’t seem as desperate to get money. This was back when there was NO Gold, NO bonus level medals, NO SS Items, NO Cody’s Combos, NO MyMall, NO Vintage Gold, nothing but fun, unique events. It shocks me that, even during this bright period in Fantage’s history, the employees were already THIS unsatisfied. I imagine things only went downhill from there.

~~~~~

Last (sorry this is so long), to make things absolutely clear, I didn’t post this so you would start hating the Fantage upper management (since when has hating done anything?), or praise me like some sort of humanitarian. I posted it so we can all change our perspectives and act more fairly towards the company who has provided us with a game that entertained us for so long. I think the upper management, as bad as they sound, are just trying to keep a business going (although they could do it a lot better, based on these reviews).

I’m getting pretty old to be playing Fantage, I stay only for blogging, but I still think it would be wonderful for them to pick themselves off the ground so the next generation can enjoy it as much as I did when I started playing four years ago. Hopefully, someone from the upper management will read this. I’m still convinced that someone from Fantage does read this blog, since they’ve done several things I’ve suggested in the past (maybe it’s a coincidence).

Even if they don’t read this, at least your perspective will have (hopefully) changed 🙂

Advertisements

Comments on: "The Life of a Fantage Employee" (94)

  1. Personally, “help you get through the day” doesn’t seem to be so positive for me. That means that you need those other employees to make an otherwise terrible day at work, a tolerable day at work.

    Like

  2. Wow. I really feel bad now for thinking that they were money stealers. Of course, they have families too and creating things like gold is just helping them survive. They need money too and they are human as well. You have really good points in that post. Thanks for opening my eyes! And hopefully some other people.. I seriously feel bad for the Fantage employees..

    Like

  3. Reblogged this on Fantage SPAZ! and commented:
    Thank you MooMoo!

    Like

  4. Fantagesandy said:

    Reblogged this on Fantagesandy! and commented:
    BRAVO! ON YOUR SPEECH AND STUFF!

    Like

  5. I actually do understand now.

    Like

  6. Reblogged this on Fantage Pinkerz ❤ and commented:
    … i have nothing to say fantage.

    Like

  7. Michael Marion said:

    I remember going through the reviews of ex-employees of the place, I was shocked to see the negative reviews but if you look at everything that they say—it all connects together in game. Rushed events (More like unexpected and unwanted events just to keep us occupied), Not open for changes (Obviously they were open for horrible changes like ‘Gold’). When I think about it…Fantage went down hill when ecoins came out. I liked the events, and you really had to work hard to get 10,000 stars just to get the whole limited set. But when you see a other user walking around as a non-member decked out in the whole limited set because they bought it with ecoins…Gee, makes your hard work look like nothing.

    I loved the game mainly because of my friends. I joined in February 2010, and quit around 2012 then came back in 2013, only to quit again permanently. I think Fantage doesn’t listen to our opinions because they most likely see us as a bunch of young children not knowing what’s the difference between quality over crap, they think we are simple minded and our voices don’t matter. You’d actually be surprised how many of the users are actually mature and somewhat grown.

    But anyways, none of that matters. Fantage will probably never be the same again. I’ve seen many games in their glory days back in the past, only to become a pile of rubble today.

    Like

  8. I feel really bad for those employees…

    Like

  9. yea I read these last year
    its no wonder why they’re re-using events.
    Its not their fault ;(

    Like

  10. I found the Glassdoor reviews quite awhile ago — I’m sort of a nerd since I like doing research when people are discussing certain topics. (Like when the “Fantage’s employees are horrible” fiasco came around). It’s pretty sad that all these bright-eyed, imaginative young adults are being worked to the bone and starting their career working at a terrible company. But I guess that’s the way the world works — you need experience for a job, and money. (Especially for American university/college students drowning in debt.)

    I really wish there was some way to ‘take action’ as users (or ex-users, since I don’t play Fantage as much as I used to; ever since the events began repeating). I just can’t see a plausible way users/players/bloggers could help the company any more than playing the game.

    Like

    • Haha yeah, I think cphan posted about it several years ago, and someone posted it on Facebook too, so I’m definitely not the first to post about it.
      I really like how you worded it, I completely agree.
      They should really try to be more professional, like, have a “verified” checkmark on their Facebook page for starters.

      Like

  11. i really hope this isn’t true, fantage for me is a childhood game with lots of good and fun memories. yet i never thought how hard it would be on the other side. hopefully fantage will come to a new and actually experienced management one day.

    Like

  12. мσσηѕнιηєzσ∂ια¢ said:

    MooMoo if you noticed what you highlighted in yellow are all basically the same thing. All the workers have to help themselves and they find each other friendly and supportive. To sum it all up, that’s the only Pro in working in Fantage.

    Like

  13. RainbowGlitterKitty said:

    Reblogged this on Fantage Rainbow Kittens and commented:
    Wow…..

    Like

  14. nonamacdancer said:

    Wow, now I understand everything.
    Thank you for finding this!

    Like

  15. wow
    just wow

    Like

  16. Reblogged this on My CRGD's! and commented:
    wow that’s low fantage low

    Like

  17. Hey I don’t about your guys, but I really want to say thank you to them. After all, Fantage wouldn’t be alive without them. So, this is the customer service number: 201 944 6622. So, maybe, just maybe, we can each try calling and say thank you to them.
    I would want to. :3

    Like

  18. Susan Peytonatorღ said:

    Wow, I really want to go to the headquarters and slap the senior management now

    Like

  19. Yes, because let’s trust glassdoor.com, a website which isn’t even reliable enough especially with small companies because we like to take scammers and bias netizens’ opinions on things even though there is no evidence whatsoever. For right now, I don’t give two cents on what these reviews are saying. While it could be true, you have to consider the fact that glassdoor.com is an open website for anyone to type and voice on just like Wikipedia without any resources or evidence–making it less trustworthy than it should be. So why are you taking in these informations like they are facts? Besides, you also have to consider the fact that reviews are heavily filled with negative than positive. It is a nature for review sites that people leave reviews because they are generally displease or unsatisfied with something. Other than that, dude, it is only seven reviews. If you think about it, Fantage is a bussiness that needs a lot of employees because duh, who is going to write codes out, draw these pixelized characters out, etc.? It is a hella lot to do, so considering seven people out who knows maybe a hundred or less…These reviews are almost meaningless since they are only a small percentages. But really how do I know? I don’t work in Fantage, I don’t know what goes on in that company behind close doors. So really are these “facts” just “rumours”? That is my opinion on the topic but whatever since your dogmatic brains are so racked about these reviews that could be fake, half-truths, or what-nots.

    Like

  20. Reblogged this on Loving Ourself Silly and commented:
    No wonder something about fantage always felt weird to me. 😦

    Like

  21. *reads the “so they watch you like 3rd graders” * wow…..the management must be so lazy…but..WHY MANAGEMENT ONLY DOES SLEEP AND WATCH THEM WORKING?????omg..*does the meme filp table* im so mad at the management….i mean this is not the right thing,just sleep and watching them! O_O

    Like

    • and i feel so bad and sad for da empolyees…*crys alot* i mean slrly,why da management dont care bout childs? almost everyone will quit..*crys alot* this is so sad story 😥

      Like

  22. ♥§♥fairycari♥§♥ said:

    I feel really bad for the employees
    Having no time to finish a hard project is really… I don’t know what to say about this anymore

    Like

  23. ♥§♥fairycari♥§♥ said:

    Reblogged this on ♥ FantageFairy♥ and commented:
    You guys should really read this:
    Thanks Moomoo for showing me this

    Like

  24. Reblogged this on Wιηtєя Pєяƒєctισηѕ and commented:
    Wow. This is just sad.

    Like

  25. I find this awkward.. One employee said there was AC, another one said it was hot and they wore scandals? Um…
    I really feel bad for them. It’s just sad it’s like that. When tfm creators/workers did their ask live, they were smiling and laughing. Looking Back to Fantage, it’s really ;-;
    It’s not the worker’s fault though ^.^ I would be happy to email them and send them a huge thank you ❤ Without them thriving to work, we would never been able to meet such wonderful people ❤
    (*cough* Senior Management, you currently have problems with yourself.)

    Like

  26. I actually work at Fantage currently (believe me or don’t, I am sitting in the office right now so it doesn’t make a different to me if you do or don’t) and all of those reviews are 100 percent true. I tried to write one but it was so negative that Glassdoor kept rejecting it.

    Be aware that when you criticize Fantage as a whole, please remember that 95% of the employees (the ones with actual skills like game design, art, and programming) have little to no say in ANYTHING and are forced to work ridiculous overtime.

    We don’t want the events and features to suck. We truly don’t.

    FYI: The Halloween pic was actually a very pleasant day (I am in that photo but you can’t see my face well). We got free food etc. and won prizes. Without the co-workers suggesting these kinds of activities though, they would never happen. And if I recall correctly, nothing like that day has happened since.

    I am very disheartened about the way Fantage has become and its because of that, that we really cannot bring ourselves to care as much. When you are told every day that your work, overtime, and opinions do not matter, then you eventually become jaded.

    I will always love Fantage. It was my first “real job”, gave me a TON of experience, and I love my co-workers to death. Most of the people I was friendly with have since left, got laid off, etc. However the general consensus is always that we love each other, but upper management is a controlling piece of ignorant crap.

    Liked by 1 person

  27. Keep in mind though, regardless of my feelings, it is a business that needs money to survive and pay its workers. Some kids don’t get that they actually need quite a bit of money to stay in business.

    Like

  28. Actually dont approve those… I will just end up getting in trouble. :/

    Like

    • Whoa that is really cool, I do believe that you are a real employee based on your IP address, it is at Fort Lee xD
      I really really liked what you wrote, it was so insightful! You might be the first employee who has commented on here.
      I wouldn’t want to get you into trouble, so I’ll keep your other comment unapproved.
      Are you sure you don’t want me to approve it though, because comments are completely anonymous on here and your employer can’t get any information out of the comment 🙂
      If you do allow me to, I promise I won’t screenshot it and make a post or anything, in case it catches the eye of your employer and he demands who wrote it.

      Like

      • There are very few people here who speak fluent English this well. So… yeah they would know. Also I am probably the only one who WOULD write something at the moment.

        However, yeah… please do not approve any more of these lol. I already did too much.

        Management does look at this blog! Maybe better unapprove my other ones haha.

        Like

      • Ohhhh ok I’ll unapprove them all and just keep them for my own records 🙂

        Like

      • Thank you though! If I ever quit / get laid off I would be more than happy to provide a full play-by-play detailed analysis of Fantage’s internal problems from the my many years I have worked here. I’ll let you know if that ever happens. 🙂

        (dont approve this!) hehe

        Like

      • Hi, so I know it’s only been like 4 days, but I’ve posted two other things on top of this so it’s moved a bit down now.
        I also don’t want any misunderstandings, when you said “approve them all” does that include the ones you said not to earlier? I’ve kept the really long one as well as another one unapproved, but if you reply I’ll approve them.
        I’m not sure you’ll respond, you probably didn’t subscribe to this comment thread. I’ll wait another week before approving them all if you end up not replying 🙂
        It’s just that a lot of people are excited to see what you wrote xD

        Like

  29. ☆ρan∂ιι★ тнє ♦1/2 Joкєя♣ said:

    Personally, this doesn’t make much sense. I think glassdoor lets ANYONE write ANYTHING, so this shouldn’t count.
    It’s obvious they have an AC and give out a computer. Tehre isn’t a lot of reason to post this, I mean, anyone could have written it, like haters.

    Like

  30. One more thing… the reviews from 2 years ago (and later) are about a different upper management. In Sept 2013 the management changed when Nexon took over. It is still bad, but in a very different way. The reason you saw a drastic shift in the past year is because of this reason.

    Like

  31. Eh… once you post other posts and this one goes towards the bottom feel free to approve them all. 🙂 Just not while it’s hot!

    Like

    • Okay! Thanks so much! Really nice talking to you

      Like

      • Same! Sorry for blowing up your comments section! It’s just relieving when kids who normally call us money hungry scum finally get to see a bit of the bigger picture. BTW whenever you guys do that, the game designers and artists etc ALWAYS agree with you guys LOL. Every time. 🙂

        Like

      • Haha it’s ok, I love comments 😀
        Sorry that I was one of those kids before, I feel really bad for taking that viewpoint, I hope I’ve undone some of it by posting this.
        If you want to talk to me or some of us Fantagians, I’m actually on my blog’s chat box right now https://fantageville.wordpress.com/fantageville-xat/
        I understand if you don’t want to come 🙂

        Like

      • You are all of the other kids are completely in the right by saying the stuff you did.

        A game like this should be first and foremost fun and engaging.

        Secondarily, there is the money factor. It’s common sense people would only pay if they enjoy playing said fun game.

        Management made decisions that caused the “fun factor” to drop significantly and the “GIVE US MONEY” factor to go up a ridiculous amount.

        All of the previous assessments of Fantage were accurate. Just nobody knew (and how could they know?) about the backstory.

        Anyway 99% of the time, we agree with you guys.

        Like

      • Omg is that the Fantage worker??!! COOL! Hi if you see this 🙂

        Like

      • Lol yeah, s/he is, I’m going to approve the rest of their comments once this post moves down a bit.

        Like

  32. I emailed Fantage and said thank you nd stuff..

    Like

  33. Woah. Did the comments from you and the employer just get deleted in 30 seconds? I just finished reading them and then refreshed and bam, they were gone.

    Like

  34. Yes, because let’s trust glassdoor.com, a website which isn’t even reliable enough especially with small companies because we like to take scammers and bias netizens’ opinions on things even though there is no evidence whatsoever. For right now, I don’t give two cents on what these reviews are saying. While it could be true, you have to consider the fact that glassdoor.com is an open website for anyone to type and voice on just like Wikipedia without any resources or evidence–making it less trustworthy than it should be. So why are you taking in these informations like they are facts? Besides, you also have to consider the fact that reviews are heavily filled with negative than positive. It is a nature for review sites that people leave reviews because they are generally displease or unsatisfied with something. Other than that, dude, it is only seven reviews. If you think about it, Fantage is a bussiness that needs a lot of employees because duh, who is going to write codes out, draw these pixelized characters out, etc.? It is a hella lot to do, so considering seven people out who knows maybe a hundred or less…These reviews are almost meaningless since they are only a small percentages. But really how do I know? I don’t work in Fantage, I don’t know what goes on in that company behind close doors. So really are these “facts” just “rumours”? That is my opinion on the topic but whatever since your dogmatic brains are so wired about this.

    Like

  35. memorystep said:

    I wonder if Fantage has seen these reviews– since it was 2 years ago, if they did, perhaps they took action? I’m looking on the sunny disposition here, so despite the repeated and rushed events, maybe they’re planning a lot of new events, but don’t want us to get bored and are just putting events so we can do something? I’m still clinging to that piece of hope in my heart.. Even though Music Mania is pretty much the Blackout with music, it could be a start. Gizmo’s Q-Blast is a really creative idea, too.

    Like

  36. I found MANY new interests leaving Fantage and one of them was Harry Potter yay! You can sell shirts on http://teespring.com and make designs any way you want. You can make harry potter shirts and make your viewers but them. And you can make money that gets transferred to PayPal! ($600 at most) And hehe, sorry, this is 100% unrelated to the post…

    Like

  37. ☢ Rop ▄▀ said:

    The only reason in this world why people create businesses is to make money. Some companies don’t care about their audiences, or they don’t care how they treat their workers. They will just do anything for money. But the best way to make money is not to lock their workers up in a dungeon and make them lose their heads, but is to establish a relation with their audiences/customers, because is their audiences that pays them for them to be up and running. But the irony of the Fantage owners/bosses, is that they don’t care what the audience wants, they just want them to be comfortable, and their workers do all the work. I bet the employees actually have a heart, but their being pushed around like pigs. So if the owner of Fantage keeps this up, he will be the one being pushed around like pigs sooner than he thinks.

    Like

  38. DoodleSoul said:

    I’m sorry Princess MooMoo but I’m going to have to disagree with your opinion on the Halloween picture. Most of the reviews have said that the co-workers were kind/amazing/friendly/etc. I believe that it was genuine, I don’t think management would really care about the ‘cheery family aura’ to show to the Fantagains

    I read something similar to this with the same reviews from another blog but I can’t remember it now… I just really wish there was a way to stop this sort of thing you know? People getting pushed around and being treated and paid unfairly.

    Like

  39. wow this is no
    wowwww

    Like

  40. May I post this link on my site? I’m hoping I can spread the word about this.

    Like

  41. This is horrible! I would tell them to quit but, they probably cant afford to quit. It seems like the pros were details that workers struggled to find. My Dad recently went through an espescially difficult boss recently. His boss dumped all HIS work on my dad . It wasn’t very often my Dad came home on time. After meeting his boss I realized why he wanted to quit. Now my Dad works at Coach offices in New York City. I urge the workers at fantage find something their good at and happy working for their boss.

    Like

  42. I looked up reviews on GlassDoor to see how truly accurate it can be. One of the sites, called SiteJabber, has a lot of negative reviews about the quality of Glassdoor reviews..

    Like

  43. Guess that’s why I see the same thing every month in vintage gold…

    Liked by 1 person

  44. Wow!!😔 I feel bad now… I said bad things about Fantage😳😳😳😳😳😳😣😱💧

    Like

  45. OMG, I feel so bad. I really want to spread the word everywhere.

    Like

  46. http://www.careerbliss.com/fantage/salaries/senior-graphic-artist/ Just check it out. (Not spam, this related to how much their SENIOR graphic artist was being paid. I hate to imagine what the juniors were earning.)

    Like

  47. […] The Life of a Fantage Employee […]

    Like

Comment below! Please be nice!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: